Why Move to a Hosted Solution?

| March 22, 2019

When it comes to the benefits of hosted unified communications they are far different than the business advantages but are equally as important.

Say goodbye to pricey tech equipment and ongoing maintenance because the cloud is here.

In the past, it used to be that your phone service provider presented a major expense for your business. With Traditional PBX systems acting as a private network within a company. Not anymore, with today’s technological advancements you can say goodbye to “dialing with dinosaurs” and hello to the future of hosted solutions.

Managing your own business phone systems can be expensive, and when it goes how do your employees stay connected?

In traditional business phone systems, your call flow end features are handled by on-site PBX or Legacy key system. These systems require an expensive PRI circuit or separate analog lines to operate. If they break the unexpected costs to repair or replace them can be costly for your business. With a single point of failure for your entire phone system, if your phone line goes down your customers and clients can’t reach you.

Furthermore, businesses are moving toward a more mobile workforce. Keeping remote employees connected can be difficult to implement.

Hosted VoIP with one business allows your business to stay connected, keeping your costs lower. Giving your company the presence it needs to keep customers happy. With hosted VoIP, your call flow features are managed in the cloud data center. WIth managed service, you don’t need to worry about costly upgrades or management of equipment. If the call cannot reach your desk phone, it can be forwarded to your computer or cell phone anywhere in the world.

When it comes down to it there are a couple of different options when it comes to VoIP. In one corner you have “Hosted” VoIP where you choose to go through a service provider to host your system in the cloud. On the other side, there is “On-Premises” VoIP where you set up (or upgrade) the infrastructure on your own.

When deciding between the two it comes down to asking;

  • What are your business & operational needs
  • What is your current internal resources & infrastructure
  • What is your financial preference

There are a few factors that may make a hosted solution a better choice for your business. To list just a few, hosted solutions;

  • Keep the upfront costs down (paying a fixed monthly fee to a service provider, makes budgeting more predictable and keeps capital for strategic investments 
  • Get the infrastructure off the premises (VoIP installation costs can add up quickly, with hosted VoIP you can say goodbye to on-premise infrastructure. All you need is a suitable connection to your service provider and available phones to your users. 
  • Make better use of your IT skills ( with the hosted voice provider, the service provider takes care of; system maintenance, upgrades, and other operational issues. Leaving your IT team more time to focus on more strategic tasks.
  • Take advantage of the latest technologies (If your VoIP is hosted – your service provider is responsible for upgrades. They deploy the latest version to all your users. 
  • Hosted Solutions grow with your business( with a hosted solution you won’t face the cost and disruption of increasing network capacity- just increase your monthly fee and you will have all the capacity your company needs to continue to grow.

If your business meets these five criteria, then hosted VoIP solutions are the right fit for you and your company.

Realizing the maximum number of benefits from hosted VoIP. There has never been a better time to upgrade your business phone service experience, add features that can increase employee productivity. Making the move to a hosted business phone solution with unified communications.

Have any questions or comments, drop us a line (888) 306-0319.