Case Study: Mazel Co
Voice, Data and Managed IT Services by P1N

 

Mazel Co provides outstanding value to our customers. Their merchandise and service will always beat our competition and meet or exceed our customers and vendors expectations.

Technology Issue

Mazel Co has locations in New York, Cincinnati, Cleveland, and Columbus. Their Windstream network was not working properly causing them many operating challenges.

Our Solution

Planet 1 Networks (P1N) first utilized a temporary solution to get them up and running by routing them to a P1N network. Next we addressed the issues with their internet provider on their behalf and ultimately assisted in cancelling their contract with their provider. Our expertise enabled us to pinpoint the problem and address it with the carrier, but the carrier was unable to resolve it. Finally, we facilitated the migration of their servers to P1N Fiber Network and upgraded their on-site voice solution to a cloud voice product.

Products Used

Results

As a result Mazel can now run its operation from anywhere at anytime without worrying about outages. They have the reliability of P1N’s Fiber Network and the flexibility of having all of their devices synced with their business applications. And they are saving $2,000 a month.






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Planet 1 Networks delivers an integrated experience
that will put your business communication in the fast lane

With collaborations that have never been easier, our services provide your business with the ability to communicate remotely through various channels.


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  • Dedicated Service

    Dedicated internet access (DIA), exclusive to your business, not shared with other businesses.

  • Speed & Power

    Lightning Fast, reliable, Internet that keeps you connected with your customers, business partners and employees.

  • Guaranteed Secure and Compliant.

    Planet 1 Networks does what is needed to protect your compliance and security along with our own by meeting HIPAA, FISMA, FIPS, and PCI requirements

  • Collaboration Tools and Apps –

    Chat, web conferencing, and presence allow you to communicate with others in various locations. We also have smartphone apps so you can take your office with you on the go.